Information and the management thereof is integrated in all aspects of Eskom’s business and supports about 30 000 users.

In the past year we have kept all the mission-critical systems operational with high availability and reliability. Diligent disaster recovery and redundancy planning ensured that critical systems, such as the National Control Centre, remained operational at all times. New solutions and communication mechanisms have been implemented with extensive upgrades to the load shedding website, in response to the electricity challenges. We are building and deploying world-class information technology infrastructure and systems that will enhance efficiency and effectiveness in the new power stations being built.

Our systems have withstood a significant increase in system attacks and global hacker activity.
A business impact risk assessment ensured that critical systems are identified and monitored for all possible intrusions and disruptions. Virus infections have been prevented and no mission-critical system unavailability occurred during this period.