World-class technology is essential, but it’s not just a technical
exercise – people, Eskom employees and contractors and
their combined human capital assets, form the lifeblood of the
Reliable electricity supply in Eskom is dependent on many
factors, but mainly on people with the necessary expertise to
research and design global practices, provide leadership and
enable strategies, processes, systems and practices in the various
functional areas of the business.
Eskom is in an extremely challenging but exciting phase of its
85-year existence. We are in a growth phase where major capital
expansion projects are being planned and implemented. At
the same time, we have to maintain production and ensure its
reliability and availability. This offers individuals an opportunity to
embark on a rewarding career in Eskom.
A vast array of technologies – from renewable energies to
nuclear, gas, hydro and coal-fired power stations – form part
of the opportunities individuals will have to contribute to the
As such, the organisation is facing major challenges in terms of
key-skills planning, attraction, development and retention – given
that major build projects are happening simultaneously in South
Africa and everyone is sourcing the same skills-sets.
Eskom will continue to develop its employee value proposition
to ensure it remains an employer of choice.
The human resources function engages the organisation as
functional experts and business partners to ensure the attainment
of strategic objectives. An important role is to monitor and
measure critical factors relating to people management. A human
resources sustainability index (HRSI) was established some
years ago, measuring relevant areas that are also contracted into
leadership performance compacts.
The areas of measurement and measurement criteria are
reviewed on an annual basis to ensure applicability. These can
be summarised as employee satisfaction, employee competence,
equity and employee health and wellness categories.
The HRSI score for the past year was 82,3% (2007: 83,4%)
against a target of 80,0%. The performance figure is lower than
the previous year mainly due to an increase in staff resignations,
an increase in days to fill vacancies, aggravated by the current
national skills shortage, and a more challenging disability target.
However, the performance does indicate that our human
resources interventions are largely relevant and generally meet
the needs of our people and organisation.
Eskom is a constantly evolving organisation that provides the
lifeblood of our economy. We need the right people for the right
job, and the right time is now. Every effort is being made to
ensure that we employ and retain the skills needed to ensure a
reliable electricity supply for generations to come.