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Major operational risk |
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Summarised mitigation strategies |
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Timeous, on-budget, and effective build |
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- Building to required cost, time, and specifications (quality)
- Managing competition for resources, capacity/capability of suppliers
- Ensuring the availability of required skills
- Managing the availability and cost of primary energy
- Prioritising projects in progress
- Managing safety
- Communication and stakeholder management
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Primary energy availability and reliability |
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- Managing cost and availability of primary energy – special focus on supplier capability
- Monitoring and influencing of legislation/regulation affecting the awarding of mining rights
- Constant interaction with stakeholders to reserve coal deposits for electricity generation
- Building, testing, and maintaining contingencies for significant and prolonged fuel supply disruptions
- Analysis of the changing dynamics in the South African coal mining industry
- Review of the long-term coal supply strategy to ensure alignment with all the changing coal and electricity supply industry dynamics. This includes an analysis of the relevant power station and coal mine life extension programmes
- Putting a strategy in place to deal with the complexities of coal transportation
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Impact of policy on the business |
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- Introduction of independent power producers and independent system operator/Transmission system operator
- Improved clarity of licensing and EIA process
- Finalisation of regulations, including expropriation of land required for electricity purposes
- Access to coal reserves for electricity generation
- Moving on nuclear strategy and the policy related to cogeneration
- Demand-side management policy and requirements
- Climate change strategy
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Financial sustainability |
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- Significant focus on Eskom’s credit rating to mitigate the possible reduction thereof and to understand the impact
- Engagements with Nersa on current and future price increases
- Transparency of business assumptions and integration thereof into the financial plan
- Monitoring of the macroeconomic impact of the build programme
- Review of funding and capital structure of Eskom
- Effective short-, medium-, and long-term planning
- The establishment of effective partnerships with all stakeholders
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Continuity of supply |
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- The building of new assets and the management of integration across all business areas
- Driving the performance of the existing generation, transmission, and distribution assets. This includes enhanced maintenance management and awareness of potential areas of system constraints and business continuity and emergency planning
- The strengthening of Eskom’s planning and related processes and skills development
- Influencing national policy development and planning for the electricity supply industry
- The management of customer demand through demand-side management and the control of new connections
- The enhancement of Eskom’s resilience to deal with large shocks to the system
- The improved coordination and integration of power system processes and support systems to improve short-term security of supply and Eskom’s ability to respond to system failure
- FIFA World Cup – 2010
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Regulatory and permitting environment |
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- Stakeholder engagement on policy and regulatory issues and regulatory compliance
- Continuous monitoring of the regulatory environment and the impact thereof on Eskom
- Interaction with Nersa as part of the forum for energy executives
- Focus on the current MYPD (multi-year pricing determination) process
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EDI restructuring and performance |
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- Continuous engagement with government on EDI restructuring and ownership and control of REDs
- Compensation for assets and key customers
- Loss of key customers
- National pricing framework
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Public confidence in Eskom |
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- Demonstration of competence, commitment, and service delivery through a high level of customer satisfaction
- Consistency in communications and the management of stakeholders/customers
- Showing respect for the views and positions of stakeholders/customers
- Demonstrating that Eskom is a caring organisation
- High and visible levels of empathy
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Effectively plan and implement |
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- Ensuring alignment between short-, medium-, and long-term planning, and apply risk management to develop mitigation strategies
- Systems thinking will be utilised to manage conflicting objectives and improve risk models. The system reliability and system resilience value chains have been redefined
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Availability of skills and staff turnover |
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- Alignment of skills pipeline to meet the future needs of the business
- Strategies to acquire, develop, and retain skills
- Assessing and implementing retention strategies for all critical skills
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